Privacy Policy & Terms
1. Privacy Policy
This Privacy Policy explains how Ashperoo for Cosmetics Manufacturing and Trading collects, uses, and protects your personal data when you make an online purchase.
1.1 Information Collection
We collect personal information necessary to complete your purchase and provide related services, including but not limited to: full name, contact details, date of birth, medical history (where required), and payment information.
1.2 Use of Information
Your information is used only to process purchases, provide related services, communicate regarding orders, and improve our services.
1.3 Data Sharing and Disclosure
The company does not disclose your personal data to third parties, except authorized service providers involved in payment processing or when required by law.
1.4 Data Security
The company applies appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
1.5 Data Retention
Personal data is retained only as long as necessary to fulfill the purposes stated in this Privacy Policy or as required by applicable law.
1.6 Your Rights
You have the right to access, correct, or request deletion of your personal information by contacting us at: info@ashperoo.com
By completing an online purchase, you agree to this Privacy Policy and acknowledge that you have read and understood it.
2. Terms and Conditions
2.1 Purchase Process
Purchases must be made through approved channels, including our official website https://ashperoo.com/, phone, or approved electronic platforms.
2.2 Accuracy of Information
You agree to provide accurate and complete information during checkout to ensure smooth order processing.
2.3 Cancellation and Rescheduling
The company must be notified of any cancellation or change at least 24 hours before the scheduled time. Failure to comply may result in cancellation fees.
2.4 Payment Terms
Payment must be completed according to the agreed method. Failure to pay may result in cancellation of the purchase.
2.5 Right to Refuse Service
The company reserves the right to refuse or cancel any order for reasons including, but not limited to, safety, non-compliance with company policies, or other valid considerations.
2.6 Liability
By placing an online order, you agree to comply with these Terms and Conditions.
3. Refund and Exchange Policy
If you wish to request a refund or exchange, you must notify the company within a maximum of 48 hours, provided the product remains intact, unused, and undamaged.
4. Dispute Resolution
For payment disputes or any other inquiries, customers must contact the company at: info@ashperoo.com